Empowerment
We value people putting forward ideas and taking responsibility for the work in front of them.
WORKING PRINCIPLES
How we approach
the work.
The company’s five values guide its approach to teams and business relationships.
Growth
Developing skills and sharing experience are part of how we approach team development.
Collaboration
Questions, practical ideas and clear communication help people work through problems.
Integrity
Honesty and the way people treat one another matter in both operations and business relationships.
Opportunity
We aim to build businesses where people can contribute their strengths and develop.
OP HOLDINGS VALUES
What our values look like at work.
These examples show how the principles above shape everyday decisions, from the first conversation with a customer to the last handoff of a shift.
Empowerment
Take responsibility for the next step.
We want people to ask questions, suggest a better way to work and make sound decisions within their roles. If something needs attention, speak up and help move it forward.
Growth
Build skills through everyday work.
Each unfamiliar device, new process or customer question is a chance to learn. Share what you figure out so the next person can use it.
Collaboration
Give the next person the context they need.
A clear handoff helps a team finish the work. Share what’s been tested or discussed, what’s still open and who is handling it.
Integrity
Be accurate, especially when the details are inconvenient.
Describe device condition honestly, keep records accurate and follow through on commitments. If you make a mistake, bring it up and help correct it.
Opportunity
Make room for people to contribute.
The family started the business to create opportunities for its children. We carry that idea forward by looking for ways team members can build on their strengths and take on new responsibilities.